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Habitational Insurance from Massachusetts Agents

What is it?

Habitational Insurance is a specialized type of insurance coverage tailored to residential properties, including multi-family buildings, apartment complexes, and rental homes.

Who needs it?

Habitational insurance is essential for Massachusetts landlords with multi-family buildings, apartment complexes, and rental homes.

Possible Coverages

We specialize in helping both residential landlords and commercial property owners customize their insurance coverage based on their specific property types.

John was very respectful and attentive. He explained all the nuances about insurance for a mixed residential commercial building and the complications of that type of insurance.

A client in Somerville, customer since 2025

John was a pleasure to work with. His knowledge and expertise in his field has really assured me and my family that we have made the right decision to work with John. He took the time to explain everything to us and even followed up when we needed a reminder to get the ball rolling! It is a great feeling that we have a trusted agent that is also one of our neighbors ! Thank you again! Will recommend to friends and family.

Jeff & Ashley M., customer since 2025

So far no problem very nice team

Gale & Gerard C., customer since 2025

They took care of me very quickly and got everything handled.

Franklin L., customer since 2025

They are so helpful and quick to respond!

Gabrielle C., customer since 2025

Why go anywhere else. The best service and prices around.

Andre Y., customer since 2025

Jamie and Brian went above and beyond, earning and satisfying all of my needs for insurance. Thank you!

Denise R., customer since 2025

So far, extremely helpful! Great people, also!👍

David & Jayne S., customer since 2024

Thank you so much for you prompt responses and help. You guys are amazing.

A client in Ossipee, customer since 2024

John was great to work with. His presentation style is perfect for new clients. He clearly explained pros/cons of our policies and saved us significant money on all 3, without compromising coverage.

Kristine & Scott H., customer since 2024

Excellent customer service!

Michelle & Aaron I., customer since 2024

John was very helpful answering my questions and supplying me with the policy that I needed.

Christopher & Tracy G., customer since 2024

I was referred to Brian by a good friend and by the moment i called him, he was awesome in everything i could ever ask for, answered all question good communication ,all i can say is AWESOME

Noah N., customer since 2024

I have been very happy with the office people and what Norwood has done to date. I would have given you a 10 but it's just to early in the relationship to go that far. Thank you all especially Sheri. Bob

Robert & Jillian K., customer since 2024

Great service and support from John. He helped me to determine the right plan and made it simple and easy.

Carol P., customer since 2024

great price and fast service

Corey & Kelly L., customer since 2024

John and his team were fantastic to work with on a complex set of policies covering diverse assets. Timely, professional, friendly, and thorough. I highly recommend them for your insurance needs.

Michael & Irina G., customer since 2024

John made a video , very hard to find people who take the time to explain stuff... I wish I could do that for my business! I am going to tell my owner about this ! Nice touch.

Clayton & Cynthia F., customer since 2024

We needed home insurance on very short notice and John Bachmann and his team sprung into action and within a day found us a great whole house coverage at a great price! We could not be happier with Norwood Insurance Agency's responsiveness and professionalism and would recommend them to anyone looking for top quality insurance broker.

Margaret & Arthur K., customer since 2024

I’m always impressed by efficiency of effort

David & Kathleen R., customer since 2024

Combined with superb customer service and professional expertise, Norwood Insurance delivers a highly customized and uniquely positive client experience.

Carrie & Scott R., customer since 2024

Knowledgeable,Friendly,Prompt!!

Rosalie E., customer since 2024

Not often enough you can deal with someone that treats you with respect. Dealing with Jamie was informative and enjoyable. I have already recommended two folks to give Jamie a call. Was a pleasure dealing with her.

Elaine C., customer since 2024

John is very helpful and passionate about curating a positive customer experience!

A client in Cambridge, customer since 2024

So far so good as far as handling all of the machinations of the cancelations and details of the switch. Good communication throughout.

David & Karen M., customer since 2024

Brian and Roxanne went above and beyond to help me find the best insurance rate possible. I can’t thank them enough. They even registered my two vehicles using their running service.

Edwin S., customer since 2024

Great attention to detail and professionalism and prompt service and help from John, keep up the great work!

Joel E., customer since 2024

John is really thorough and responsive. Really enjoy working with him and his team.

Ben B., customer since 2024

While the home buying process has been difficult, dealing with Norwood was the easiest by far! Everyone was incredibly kind, helpful, and responsive to all of our questions. After going through miles of red tape with other organizations while buying a house, I was expecting insurance to be just as much of a hassle. I couldn't have been more wrong. With a few emails and a phone call that was shorter than the amount of time I was just on hold with other companies, I had a policy from Norwood in hand! The process for getting insurance from Norwood was already quite easy, but having help from a remarkable team made it even better!

A client in Derry, customer since 2024

They are easy to work with. Great staff and professional. Keep you informed on options you have for all your insurance needs.

Kevin & Terri D., customer since 2024

John was very responsive and thorough in explaining the policies and benefits. The service was exceptional and a bonus that I was able to save a lot of money.

Chris & Tyrone P., customer since 2024

Really like the zoom call to get to know me better. No one else has ever done that. Very quick responses to my emails too.

Nicole S., customer since 2024

The agency is very communicative and helpful in the insurance process. I was grateful and confident that they'd do their best to get me the best coverage and rate for me!

Keighley C., customer since 2024

I can't say enough about Norwood Insurance Agency. Great communication from start to finish. Extremely informative and found the best policy for my family. I feel he went above and beyond and saved me a lot of money. Highly recommend Brian and his staff. You will not be disappointed.

Timothy & Ranee R., customer since 2024

Found myself in a tricky situation due to lack of experience in how insurance worked, Brian went above and beyond to help me. I felt very supported and much more comfortable than I otherwise would have.

Michaela Naoum-Heffernan & C., customer since 2024

John understood my reasons for switching to Norwood from my previous agency and fully understands all of my insurance needs. He is responsive and a pleasure to work with. The process has been easy and informative so far. I look forward to a continued partnership with Norwood Insurance for years to come.

Karin M., customer since 2024

Responsive, friendly, felt like they were interested in helping me get the right coverage.

Jane & Steven J., customer since 2024

I already have recommended you to 2 people in my Groveland Housing facility. They have called there names are Joe and Janet so I am pleased with your agency. Thanks Joe G.

Joseph G., customer since 2024

Hands on, communicative and extremely helpful!

A client in Amesbury, customer since 2024

Friendly, professional and tried hard to accommodate us.

A client in Merrimac, customer since 2024

Excellent communication and service.

William & Sarah W., customer since 2024

Great service

William B., customer since 2024

Handled very professionally

A client in ANDOVER, customer since 2024

John was very easy to work with and translated my needs perfectly into a policy that works for my family.

Myles & Alessandra R., customer since 2024

John is amazing. I have already referred him to my friend. He helped me with everything!

Julie L., customer since 2024

Brian and Sheri went above and beyond any other agency or insurance company to understand my needs and secure the optimal coverage for my portfolio.

Brian W., customer since 2023

Representative Brian is very personable and friendly. Very helpful and understood my needs.

Jo-Ellen H., customer since 2023

I have had a wonderful experience with Norwood Insurance Agency. John Bachmann is an excellent communicator, he went above and beyond any agent I have worked with before to throughly explain my options and help me choose a policy to cover my business. He even sent me a video to watch going through each part of my policy options, what they meant, and it really helped me to understand everything. I highly recommend working with John!

A client in Scituate, customer since 2023

Absolutely fantastic customer service—there was frequent communication and a serious interest in what we needed, and as a result we got the perfect policy.

A client in Haverhill, customer since 2023

Brian and Sherri are great! The amount of time and effort they put in to finding the best deal for my family (with a brand new driver) was fantastic! I highly recommend!

Krista & John W., customer since 2023

Great customer service is a priority for me which I have received from my first visit. Great follow up and information on my policies.

Linda B., customer since 2023

Brian did a wonderful job explaining how he could cover our cars and both of our homes with the same coverage we had and save our family money! He was very thorough and followed up with me several times to update me or let me know if anything changed. Great work, and thank you Brian!

Brian and Catherine K., customer since 2023

Quickly solved my insurance problems, saving me money with a better policy. Professional, well informed and friendly. So nice to deal with "real" people! Refreshing!

Darlene W., customer since 2023

Easy change of Broker with friendly Sheri.

John & Donna B., customer since 2023

John made the entire process easy thanks so much!!!

Kristina T., customer since 2023

Sheri Cashman was very nice. She explained my new policies and made a few suggestions that were beneficial. I know that I feel confident with my new insurance company.

Kathleen C., customer since 2023

Very pleasant and very informative on my needs. Also very quick to get information that I need. Thanks again

A client in Groveland, customer since 2023

Absolutely the best Insurance Agency you are going to find out there! I feel like I talked to most of them before finding Brian and Norwood Insurance. He takes the time to talk to you, and to get to know you, and then finds the best policy for your needs. I always feel like Norwood Insurance has my best interests at heart. Thank you Brian and Sheri!

Frederick and Lisa K., customer since 2023

John is amazing! I am a new business owner and I needed a second opinion on my insurance coverage. He helped me understand my insurance and made recommendations to help me save money on my policy! I immediately felt comfortable to talk about my concerns and of course he was happy to help! I ended up switching to the plan for which he provided a quote. I absolutely LOVE the communication and effort put into his presentation with a VIDEO!! So that I could have a walk through of the policy. Never have I ever felt more confident in letting someone such as John to help take care of the insurance that I need to protect my business! Thank you for being a rockstar!!

Elizabeth W., customer since 2023

Brian is all about taking care of his customers glad I signed up with Norwood

John S., customer since 2023

Excellent customer service, and attention to detail.

A client in Cambridge, customer since 2023

They were prompt, efficient and responsive. We had many questions and John and Jamie answered all of our many questions and we did have many. Customer service was spot on.

Sharon & Howard C., customer since 2023

Very helpful in finding the right coverage!

A client in Nashua, customer since 2023

John and his team are the best! Quick turnaround time, efficient systems and they were able to save us a lot of money!

Dawn & James S., customer since 2023

Changing over my car & auto insurance was very easy & seemless. Jaime was a pleasure to deal with & handled everything for me!

Lisa and David B., customer since 2023

The level of service was fantastic as we worked through some complex insurance situations. Communication and responsiveness of the Norwood team was top notch. Sheri and Brian were a pleasure to work with and helped educate the team here on our insurance options. I would highly recommend the Norwood Insurance Agency to any business or individual for all their insurance needs.

A client in Watertown, customer since 2023

Great customer service and personal attention makes us feel like we are family!

Isidoro D., customer since 2023

Jamie was exceptionally helpful and responsive in addressing a specific issue with my insurance situation.

Stephen H., customer since 2023

John and Sheri are fantastic. Very helpful and caring. I will never recommend anybody else. Liz Ryan

Elisabeth & Louis R., customer since 2023

John took the time to explain thoroughly the policy options with no pressure. He researched different homeowners policies for us in a timely manner and the result he found for us was very favorable. Looking forward to working with him and the Norwood Agency in the future.

Mark & Dina S., customer since 2023

Great question but so there's nothing I could wish was better. Brian was extremely responsive and reachable. He solved my problem by finding me a better insurance company very fast, and was easy to reach for questions. Then Jamie took care of the next steps, also very reachable. I'm grateful to my neighbor who recommended you.

Rebecca S., customer since 2023

As new homeowners, we were so impressed with Norwood Insurance Agency! John took the time to meet with us 1:1 and explain our policy from head to toe. We couldn't recommend them enough!

Jennie & Alex R., customer since 2023

Brian helped me with the process of getting a new car and made it simple and stress free. I could not recommended this service more.

Salvatore S., customer since 2023

Brian helped me find the perfect plan , helped move everything alone quickly so I could get my car on time. I would recommend this service to anyone looking for insurance

Salvatore S., customer since 2023

John is very thorough, knowledgeable and easy to work with! He and the team made the entire process quick and painless!

A client in Londonderry, customer since 2023

John was very thorough and took the time to explain all the nuisances. He was quick to respond with quotes and phone calls. He is extremely personable.

Barbara K., customer since 2023

Jamie was very pleasant to work with. Answered all my questions and made it a very easy process to switch my insurance companies.

Darlene M., customer since 2023

Very professional. Made sure the right coverage was applied. Answered all my questions. Helped when needed. Answered the phone after hours.

A client in Haverhill, customer since 2023

Nice communication, felt like we got a great deal with the coverages offered.

Ira & Rebecca L., customer since 2023

John takes the time to understand your situation and puts in the effort to do his best and is honest about the offerings he has. I appreciate him!

James & Darlene B., customer since 2023

First, John Bachman was so easy to work with. There was no pressure and he explained everything to me. The office staff are great also.

Jeralyn L., customer since 2023

John and Sheri were very helpful all time. Thank you so much

Widad B., customer since 2023

Significantly decreased our premium to help save money

Kendrick & Erika P., customer since 2022

I should have reached out to Brian at Norwood years ago! He increased my home and auto coverage, added an umbrella policy and managed to save me over $3,000 a year!! On top of that, Brian and his team are really good people…a pleasure to work with.

Thomas & Krista L., customer since 2022

Because the reps were knowledgeable and seamed very experienced and had the answers that I needed to hear about my different insurances

William S., customer since 2022

They work with you to ensure you get the right coverage. They are very attentive if you have questions. I felt very comfortable with the team.

Patricia & Daniel D., customer since 2022

Great service and great prices

A client in Haverhill, customer since 2022

Friendly knowledgeable service. Easy, transparent identification of new insurance carrier and saved money on new auto and homeowners policies. Glad we picked Norwood!

Margaret & Richard W., customer since 2022

Very professional and helpful.

Marie R., customer since 2022

Great communication and prices.

Patricia N., customer since 2022

Awesome customer service, attention to detail, never try to oversell, understands the customers needs and outstanding communication

David M., customer since 2022

John's knowledge and positive attitude made our experience a breeze. We felt confident with our decision mainly due to John's thorough explanations.

Luis & Claribel D., customer since 2022

John was amazing to work with throughout the sale and purchase of our home. He is very engaged with his clients which makes you feel comfortable with what you have for coverage, etc.

Kathleen & Gary S., customer since 2022

John is the best. As the sole business owner and runner there are many daily tasks to complete. John would check in periodically when he didn’t hear back from me to readdress my needs for the business. Though it took some time, it finally got done! John was patient, understanding and always friendly. Thanks again buddy!

A client in Lowell, customer since 2022

John was very quick when I needed fast help, informative, and communicative.

Sara C., customer since 2022

Fantastic customer experience and guidance every step of the way. John made sure I had exactly what I needed for my business and didn’t try to oversell me on “extras” I didn’t need. John was also extremely knowledgeable and helpful with all of my questions. I’m sure he has answered the same questions a million times before but he made me feel like it was the first time he was answering it. Thank you!

A client in Haverhill, customer since 2022

Working with the Norwood Insurance was great. Brian and team made the process of insuring our new vacation property in Maine quick and easy. I would highly recommend The Norwood Insurance agency for all your insurance needs.

Caitlin & Brian D., customer since 2022

“John was very knowledgeable and helpful to save me money on better policies than I had with another agency. I changed my auto and home insurance to save $$$."
Male Testimonial | Norwood Insurance Agency
Roy Skinner
Google Review
“The agents were very responsive, and made the transition very easy. I didn’t have to do contact the old agency, and was provided more coverage for a lower cost.”
Female Testimonial | Norwood Insurance Agency
Jenelle Bachmann
Google Review
“Great service! Brian researched many Insurance carriers to find the one that fit my needs the best. I recently added 2 teenage drivers and I was surprised he was able save me over $1000. ”
Male Testimonial - Norwood Insurance Agency
James McNamara
Google Review

What is Habitational Insurance, and Why is it Important for Property Owners in Massachusetts?

Habitational Insurance is a specialized type of insurance coverage tailored to residential properties, including multi-family buildings, apartment complexes, and rental homes. For property owners in Massachusetts, ensuring that your habitational properties are properly covered is vital to protecting both the physical structure of the property and the liabilities that come with renting it out. This insurance addresses risks such as damage to the building, tenant-related liability, and issues stemming from natural disasters or accidents on the premises.

At Norwood Insurance, we understand that each property and its corresponding risks are unique. Our team can help guide you through the process of selecting the right habitational risk coverage for your specific needs, ensuring you are well-prepared for any situation.

Get a quote!

What Does Habitational Risk Insurance Cover in Massachusetts?

Habitational Risk Insurance is designed to cover a wide range of potential hazards that residential property owners and landlords face in Massachusetts. While policies vary, some typical coverage options include protection against fire, water damage, vandalism, and theft. Additionally, it can cover tenant-related risks, such as injuries that may occur within the rental units or on common grounds.

In Massachusetts, where the weather can be unpredictable, having habitational risk insurance is particularly important. From harsh winters with heavy snowfalls to the potential for flooding in certain areas, this coverage can provide financial protection in the event of unexpected damage to your property. It can also offer peace of mind knowing that you are covered for legal liabilities should a tenant or visitor sustain an injury on your property.

Habitational Insurance Massachusetts

How Does Massachusetts’ Climate Affect Habitational Risk?

The weather in Massachusetts can vary significantly depending on the region and season, which directly impacts the risks that commercial property owners and residential landlords need to consider. Whether you're located near the coast or in the rural parts of the state, understanding the climate’s influence on your properties is critical when determining your insurance needs.

The cold winters in Massachusetts can bring significant risks like frozen pipes, ice dams, and snow-related structural damage. In the warmer months, the state is also susceptible to heavy rains and the occasional flooding, especially in areas with poor drainage systems. Habitational insurance can offer protection from many of these weather-related risks, but the exact coverage you need will depend on the specific location of your property and the type of risk exposure.

If you're a commercial or residential property owner in Massachusetts, it's crucial to work with an insurance agent who understands how local weather patterns may affect your property. At Norwood Insurance, we take the time to assess how climate factors might influence the risk factors for your habitational property and tailor our insurance offerings accordingly.

What Should Landlords in Massachusetts Know About Habitational Risk Insurance?

For landlords in Massachusetts, habitational risk insurance plays a key role in ensuring the protection of both your property and your financial interests. As a landlord, you are responsible for maintaining a safe and secure environment for your tenants. This includes ensuring the building is structurally sound and addressing issues that could lead to accidents or injuries on your property.

Habitational risk insurance offers landlords the ability to cover damages that could affect the property, such as fires, water damage, and vandalism. Additionally, this type of insurance may cover liability claims related to tenant injuries or other incidents that occur on the premises. For example, if a tenant slips on an icy walkway or suffers damage to their personal belongings due to water leakage, habitational risk insurance can help mitigate potential financial losses.

It's important to regularly review and update your policy as your property and tenant needs evolve. Norwood Insurance can assist in creating a policy that addresses your unique risks while helping you remain compliant with Massachusetts state laws and regulations regarding landlord-tenant relationships.

Why is Habitational Risk Insurance Crucial for Commercial Property Owners in Massachusetts?

As a commercial property owner in Massachusetts, the risks you face are often more complex than those of residential landlords. Habitational risk insurance for commercial properties is designed to cover the specific needs of multi-unit dwellings, such as apartment buildings, mixed-use developments, and commercial buildings with residential units.

Commercial property owners must contend with a variety of risks, including tenant property damage, fire or water damage to common areas, and liability issues that arise from tenant or visitor injuries. In Massachusetts, these risks can be compounded by the region’s weather conditions, such as snow accumulation on roofs or the potential for flooding during periods of heavy rainfall.

Furthermore, Massachusetts has specific building codes and regulations for commercial properties, which can impact the level of coverage required. Working with Norwood Insurance ensures that your commercial property insurance policy is tailored to meet the needs of your specific property and complies with Massachusetts’ legal requirements. Our team of experts can help you assess all the potential risks your property faces, providing you with comprehensive coverage options.

How Can You Customize Your Habitational Insurance Policy in Massachusetts?

When it comes to habitational insurance, there’s no one-size-fits-all solution. Every property has its own unique set of needs and risks, and your insurance policy should reflect that. At Norwood Insurance, we specialize in helping both residential landlords and commercial property owners customize their insurance coverage based on their specific property types, risk exposures, and budget.

Some of the factors that can influence the customization of your habitational insurance policy in Massachusetts include the location of the property, the age of the building, and the types of tenants who occupy the space. For example, buildings located near the coast may require additional coverage for flood damage, while older buildings may need higher levels of coverage for structural risks. We can also help you consider additional coverage options, such as loss of rental income insurance or coverage for building upgrades and improvements.

By taking a personalized approach to habitational insurance, Norwood Insurance ensures that you are not overpaying for unnecessary coverage while still protecting your assets against the risks that matter most.

Talk to a specialist!

What Are the Benefits of Working with Norwood Insurance?

At Norwood Insurance, we take a client-centric approach to habitational insurance. Our team is deeply familiar with the Massachusetts market and understands the unique challenges that both residential landlords and commercial property owners face. By working with us, you gain access to a range of benefits:

  1. Local Expertise: As a Massachusetts-based insurance agency, we have a deep understanding of the risks associated with properties in this region. Whether you own property in Boston, Worcester, or Springfield, we tailor our policies to address local conditions.

  2. Personalized Service: We don’t just sell policies; we take the time to understand your specific needs and create a custom coverage plan that fits your property.

  3. Access to Multiple Insurance Providers: We work with a variety of reputable insurance carriers to ensure you get the best possible coverage at competitive rates.

  4. Comprehensive Coverage Options: From fire and water damage to liability protection, we offer a full suite of habitational risk insurance options to cover every angle of your property’s needs.

  5. Ongoing Support: Your insurance needs may change over time, and we’re here to provide ongoing support to ensure your coverage evolves with your property.
Habitational Insurance Massachusetts

How Do You Get Started with Habitational Insurance from Norwood Insurance Agency?

If you’re ready to protect your habitational property in Massachusetts with reliable and customizable insurance coverage, the process is simple. Start by contacting Norwood Insurance Agency today for a free consultation. Our team will assess your property, understand your specific risks, and provide you with tailored insurance options designed to give you the peace of mind you deserve.

To get started, simply reach out to us to schedule a consultation with one of our insurance experts. We’re here to make the process of securing habitational risk insurance easy, straightforward, and suited to your needs.

By focusing on habitational insurance in Massachusetts, Norwood Insurance Agency offers property owners the security they need in an often unpredictable climate. Whether you're a commercial property owner or a residential landlord, we’re committed to providing you with the coverage necessary to safeguard your investment.

Get a quote from insurance specialists!